Question 1

What is Minion?

Accepted Answer

Minion is a secure delegation management platform powered by Swedish BankID. It allows individuals and organisations to create, sign, and verify legally-binding power of attorney documents digitally.

Question 2

Who can use Minion?

Accepted Answer

Anyone with a valid Swedish BankID can use Minion as an individual. Organisations can register to manage delegations across their teams.

Question 3

What is a delegation?

Accepted Answer

A delegation is a legally-binding digital power of attorney. It authorises one person (the delegate) to act on behalf of another (the grantor) for specific operations within an organisation.

Question 4

How does BankID signing work?

Accepted Answer

Both the grantor and the delegate sign the delegation document using Swedish BankID. This provides non-repudiable, court-admissible proof of consent.

Question 5

What are credits?

Accepted Answer

Credits are consumed each time a delegation is created. One credit equals one BankID-signed delegation. Credits never expire.

Question 6

How do I verify a delegation?

Accepted Answer

Third parties can verify a delegation by scanning the QR code on the delegation document or by calling the Verify API with the delegation code.

Question 7

Is Minion GDPR compliant?

Accepted Answer

Yes. Minion is fully GDPR compliant. All personal data is processed lawfully, users can export or delete their data, and a Data Protection Officer is appointed.

Question 8

How long are delegations archived?

Accepted Answer

All signed delegation documents are archived for 7 years in accordance with Swedish law (Lag 2016:561 on electronic identification).

Question 9

Can I integrate Minion into my own system?

Accepted Answer

Yes. The Minion Verify API allows organisations to verify delegations programmatically using token/secret key authentication. Apply via the contact form.

Question 10

What happens when a delegation expires?

Accepted Answer

Expired delegations are automatically marked as EXPIRED. The delegate can no longer act on behalf of the grantor. Both parties are notified before expiry.

Question 11

Can I revoke a delegation?

Accepted Answer

Yes. The grantor can revoke an active delegation at any time. The delegate is notified immediately and access is removed instantly.

Question 12

Is there a mobile app?

Accepted Answer

Yes. Minion is available as a mobile app for iOS and Android, as well as a web application. All platforms support BankID authentication.

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